Our Team

Meet The Team

Our team is here to help you feel welcome, answer your questions, and support your care from start to finish.

Friendly Care From a Team You Can Trust

At Troy Bartels, DDS, our Jonesboro dentist and dental team are knowledgeable, professional, and friendly. We work hard to make you feel right at home in our office. We look forward to meeting you and caring for your smile for a lifetime.

Our Dental Hygienists

Registered Dental Hygienist

Brigitte Bartels

Brigitte is a Registered Dental Hygienist (RDH) who provides exceptional patient care as a dental hygienist committed to excellence in patient care, preventative treatment, and creating a positive dental experience. She attended Arkansas State University and earned her Bachelor of Science degree from Meridian, MS. In her free time, she enjoys exercising, traveling, reading, watching sports and spending quality time with her family, including their rescue dog named Abbey, who was graciously adopted from a patient at the practice.

Registered Dental Hygienist

Shalena Powell

Shalena is a committed Registered Dental Hygienist with a passion for helping patients achieve and maintain healthy, confident smiles. She earned her bachelor’s degree in Biology from Arkansas State University before completing her Bachelor of Science in Dental Hygiene at the University of Arkansas for Medical Sciences. Since 2010, Shalena has been a member of Troy Bartels, DDS. She believes that empowering patients with knowledge is the key to long-term oral health and takes pride in making each visit both comfortable and informative. Outside the office, Shalena enjoys spending time with her husband, Brandon, and their two children, Claira and Bennett. Whether she’s outdoors or cheering from the sidelines at her kids; sporting events, she loves being active and involved in family life.

Registered Dental Hygienist

Danielle Harness

Danielle has been in the dental field since 2019 and became a Registered Dental Hygienist in 2023. She earned her Associate of Applied Science degree from Concorde Career College and is passionate about providing high-quality patient care. Danielle takes pride in educating her patients on the importance of maintaining optimal oral health and helping them feel confident in their smiles. In addition to her role in hygiene, Danielle is trained in multiple areas of the office, making her a versatile and valuable team player who is always willing to help wherever needed. Outside of the office, Danielle enjoys spending quality time with her husband and their dog, Ellie. She loves relaxing with her favorite shows and looks forward to traveling and taking vacations whenever she can.

Registered Dental Hygienist

Mica Thompson

Mica is a Registered Dental Hygienist with more than 20 years of experience. She graduated from the University of Arkansas for Medical Sciences and has spent her entire career serving patients in Northeast Arkansas, the place she proudly calls home. Outside the office, Mica’s faith and family are the foundation of her life. She has been married to her high school sweetheart for 30 years, and together they have two grown children. She is also excited to soon welcome her first grandchild. Mica enjoys reading, sewing, and spending time around horses.

Our Dental Assistants

Registered Dental Assistant

Lisbet Mendoza

Lisbet is a registered dental assistant at Troy Bartels Family Dentistry. She graduated from Arkansas State University with a Bachelor of Science degree and a minor in Spanish. Although she is new to dentistry, Lisbet is excited to start her career in the dental field next to this amazing team. Lisbet is young and eager to learn while being committed to providing a comfortable and positive experience for every patient. She takes pride in being hardworking, detail-oriented, and a supportive team player. Outside of work, Lisbet enjoys staying active, traveling, and spending time with family and friends.

Registered Dental Assistant

Abby Battles

Abby Battles is a Registered Dental Assistant who trained under Dr. Troy Bartels. Born and raised in Jonesboro, Arkansas, Abby is a graduate of Brookland High School and is continuing her education at ASU-Newport. She is passionate about providing compassionate, high-quality patient care and enjoys making her co-workers laugh. Outside the office, Abby loves spending time with her family, staying active at the gym, and powerlifting. Her dedication, strong work ethic, and commitment to personal and professional growth make her a valued member of the dental team.

Registered Dental Assistant

Kyleigh Brown

Kyleigh Brown is a Registered Dental Assistant who is beginning her journey in dentistry at Dr. Troy Bartels’ office. Born and raised in Trumann, Arkansas, she graduated from Bay High School and is excited to continue learning and growing alongside an exceptional team. Kyleigh is passionate about providing quality patient care and strives to help every patient leave the office with a healthy, confident smile. Outside of the office, she enjoys spending time with her family, relaxing at the lake, and taking car rides with her miniature dachshund, Obie.

Our Administrative Team

Office Manager

Mackenzie Williams

With over 25 years of experience in the dental field, Mackenzie began her career in 1999 and quickly discovered a passion for patient care. From 2002 to 2021, she worked as a pediatric dental assistant, where she had the privilege of helping children feel comfortable and confident in the dental chair. After many rewarding years in clinical care, she transitioned to the front office hygiene coordinator, gaining valuable experience in scheduling, patient communication, and overall office flow. Today, Mackenzie proudly serves as Office Manager, where she focuses on supporting her team, creating a positive patient experience, and ensuring the office runs smoothly each day. Outside the office, Mackenzie has been happily married to her husband, Jeff, since 2000. She has two wonderful sons, one amazing granddaughter who keeps her smiling and a grandson on the way. She cherishes time spent with her family and, in her spare time, enjoys crafting and relaxing with a good binge-worthy series.

Patient Coordinator

Ashley Stone

Ashley has worked in the administrative field for nearly 20 years and serves as our patient coordinator. She is often the first smiling face you see when you walk into our office and is dedicated to making every patient feel welcomed and cared for. Ashley and her family relocated here from Colorado and will hold the mountains forever in her heart. The family is ready to call this community home while exploring the local forest. She brings with her years of experience, organization, and a genuine passion for helping others. She enjoys spending quality time with her family, gardening, baking, and hiking. While she may not be assisting patients chairside, she plays an essential role in ensuring each visit runs smoothly and efficiently.

Insurance Coordinator

David Pham

David is an experienced Insurance Coordinator with over six years of expertise in managing and streamlining dental insurance processes. He plays a vital role in ensuring claims are handled accurately and efficiently, verifying active coverage, and guiding cases through each stage of the insurance cycle. David is known for his attention to detail and commitment to accuracy, consistently putting in maximum effort to minimize errors and create a smooth, stress-free experience for both patients and the dental team. His focus on organization and efficiency helps keep the insurance side of the practice running seamlessly. Outside of the office, David enjoys spending quiet, quality time with his family.

Learn More About Our Office

Explore more about Troy Bartels DDS, our team, and the office environment we’ve created for our patients.

About Us

Learn more about our Jonesboro dental office, our approach to care, and what patients can expect when they visit.

Learn More

Meet Dr. Bartels

Learn more about Dr. Bartels, his approach to dentistry, and the experience he brings to patient care.

Meet Dr. Bartels

Office Tour

Take a closer look at our office, treatment spaces, and the environment we’ve created for your care.

View Office Tour

Contact Our Jonesboro, AR Dental Office Today

Navigating through dental care decisions can be tricky, but you’re not alone. Whether you’re curious about treatment options, have concerns about dental health, or simply need to schedule your next visit, we’re ready to help. Reach out today!

Location & Hours

Find us in Jonesboro

Troy Bartels, DDS
811 Windover Rd., Suite B
Jonesboro, AR 72401

(870) 802-1500
Call us  |  Text us

  • Mon - Thu:8:00am - 5:00pm
  • Fri:8:00am - 12:00pm
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